Argaine Consulting Group
Employee & Executive Training
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Training - is usually the last step...
 
... but certainly is the most important step in the process of upgrading Business Systems, Technology & Productivity Solutions. Argaine Consulting can play an important role in the proper training of the key staff members who will be responsible for implementing the solution(s).
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For the most part, the bulk of the needed training will be done on the back-end of the project - after the installs & configurations are finished. The time-lag between the beginning of the project and the finish of the install/configuration will give the Ownership/Executive Management and Argaine Consulting enough time to develop a feel for how much training will be needed to achieve proficiency for all groups who will be affected by the install and will additionally give us enough time to formulate a working plan to achieve maximum levels of buy-in from all departments for the installed solutions.

Tech Training: usually done according to a planned team effort - and achieved resulting from meeting(s) between Argaine Consulting, Executive Management and the IT Department head.

Management Training: usually accomplished and developed as a result of meetings and reports ongoing, during the installation and configuration stages - and is often co-developed dependent upon the level of hands-on reporting required by Executive Staff from Management Staff. An element of side-by-side training is almost always required to get Management up to speed so they can create the desired Sales & Admin reports (from downstream activities) so they can then create upstream Executive Reports for forecasting purposes.

Administrative Training: is the key to everything that makes great "Business Systems" great. This is the high-priority training where we like to spend much of our budgeted training time. If the Administrative Staff gets it - everything else will fall into place. The Admin Staff receives data, feedback and input from every direction and deserves the very best, highest quality training - since they are often the lynchpin - in a great Sales, Marketing, CRM or Document Retention/Paperless Office System. They are the beating heart of a Business Organization that works.

Sales Training: the Closer is King! This is the crucial area where it is of utmost importance to get buy-in. The Sales Team needs to understand that everything good that happens within an organization, is dependent upon gathering and inputing good data on the customer/client. They need good records of what is being said, when it is said, and to whom - keeping up-to-date information on where the accounts stand in the sales pipeline.

The Sales team has to be aware of the importance of keeping this information regularly available to the Admin Staff - who reports to Management Staff - who reports to the Executive/Ownership level - who forecasts sales & revenue.

 

 

Argaine Consulting Group 9 Music Square South, Ste.161 Nashville, TN 37203